Important Information for AOL Users

If you are using the AOL 9.0 browser (or older) to review your figures, please note that you might experience some problems when logging on to the agents area.

For that reason, we highly recommend that you update your AOL browser to its latest version: AOL 10.1.

It's as easy as 1-2-3 to do so. Just follow the step-by-step instructions below, and quickly you will be good to go again.

Step  1:  Download the AOL 10.1 software HERE.

Step  2:  Look for the installation file (AOLDNLD.exe) in your computer and double-click it to install.

Step  3:  When the screen shows it is ready to install, click "OK" to begin the installation process.

Step  4:  Click on the "I Agree" button to agree to all terms and conditions.

Step  5:  When you are given the Select Configuration choices, choose "Express Install" and click "Next".

Step  6:  Select the "Upgrading to new version of AOL on this computer" option and click on "Next".

Step  7:  When the Most Recently Used Version screen appears, choose "Upgrade this version of the AOL software" and click "Next" to continue.

Step  8:  When the option to Select Destination Directory appears, just click on "Next".

Step  9:  Please wait until the installation is complete. This process may take up to several minutes.

Step 10:  The installation process is finished! You are ready to start using AOL 10.1.


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